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Key facts
Job Title

Project Manager - Flight department

Role type

Contract

Start date

ASAP

Remote friendly

Yes

Location

Amsterdam, North Holland, Netherlands

Salary

Negotiable €

Senior Project Manager - Flights Department

Role Overview

The Senior Project Manager is responsible for the governance and project management of initiatives within the Flights Department. The role partners closely with multiple Flights teams to support and proactively facilitate collaboration between these teams, business units and centralised functions.
The Senior Project Manager supports teams in scoping and planning projects by documenting project goals, KPIs, roadmaps and key deliverables. They ensure projects are managed in a consistent way across the department, while building engagement and governance with business units and central functions to enable decision‑making and sign‑off.
In some cases, the role involves managing external vendors and external stakeholders. The Senior Project Manager actively mitigates risks and dependencies to ensure steady progress towards project milestones. Above all, the role ensures that team roadmaps and plans are aligned with agreed business priorities, dependencies and strategies, based on data and business needs, and delivering against shared objectives and goals.

Key Responsibilities

  • (Where applicable) Manage and develop a small team of Project Managers in Amsterdam, in line with leadership principles
  • Apply structured project and change management methodologies
  • Own the successful delivery of the end‑to‑end project lifecycle
  • Independently lead low to medium complexity, cross‑functional projects with global impact
  • Drive execution, analysis, recommendations and implementation
  • Apply change management processes and tools to support adoption of project outcomes
  • Engage and influence stakeholders at all levels, including collaboration with business units and corporate support teams
  • Communicate project insights, progress and recommendations clearly across stakeholders
  • Identify, define and scope opportunities with limited supervision
  • Drive project scoping and planning, documenting goals, KPIs, roadmaps and deliverables
  • Track and report progress and create clear planning documentation with involved departments
  • Manage risks, dependencies and milestones
  • Ensure proper project closure and handover to business‑as‑usual teams
  • Effectively interact with stakeholders up to Director level

Stakeholder & Communication Management

Stakeholders
  • Flights Department
  • Other departments
  • Leadership Team
  • Extended Leadership Team
Communication Type
  • Cooperation, information and persuasion focused on implementation of initiatives
  • Stakeholder engagement focused on dependency management
  • Decision‑making, organisational readiness and overall buy‑in
  • Ability to influence up to Director level and interact productively with Senior Director level
Communication Frequency
  • Continuous
  • Frequent
  • Limited (depending on stakeholder group)

Education & Experience

Education
  • Bachelor's degree
Experience
  • Advanced relevant job knowledge: 5-8 years of experience

Required Knowledge & Skills

  • Strong familiarity with project and change management approaches, tools and lifecycle phases
  • Ability to lead multiple low to medium complexity projects or a project portfolio
  • Solid understanding of the change curve and change management processes
  • Strong relationship‑building skills across teams and stakeholder groups
  • Ability to influence stakeholders up to Director level
  • Strong communication skills in 1:1 and small‑group settings
  • Flexible and adaptable; comfortable working in ambiguous environments and under pressure
  • Highly organised with a natural inclination for planning strategy and execution
  • Ability to use quantitative and qualitative data to support decision‑making
  • Strategic thinker with strong problem‑solving and root cause analysis skills
  • Basic business acumen and understanding of organisational challenges
  • Experience with large‑scale organisational change is an advantage
  • Knowledge of similar industries or business projects is an advantage
  • PMP, Agile Project Management or equivalent certification is preferred

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