Program Manager - Marketplace

Freelance Program Manager

Responsibilities

• Lead high complexity end to end programs from scoping through implementation
• Manage a portfolio of multiple medium complexity projects with global impact
• Define project scope, objectives, success criteria, and governance structures
• Build and maintain program roadmaps, delivery plans, and dependency frameworks
• Drive program execution while managing risks, issues, and escalations
• Facilitate prioritization and decision making across teams and leadership groups
• Develop business cases supported by qualitative and quantitative analysis
• Engage and influence stakeholders up to VP level
• Partner with business units and corporate functions to ensure resources are allocated effectively
• Support annual planning and budget cycles across relevant workstreams
• Drive best practices in project and program management methodologies
• Collaborate with cross functional teams to improve customer, business, and employee experiences
• Support change management initiatives and adoption strategies
• Monitor progress against milestones and report on program performance

Required Skills & Experience

• 5 to 8+ years of relevant Program Management or Project Management experience
• Proven track record delivering high complexity end to end programs
• Experience managing multiple concurrent projects and program portfolios
• Strong stakeholder management skills with senior leadership exposure
• Excellent business acumen and data driven decision making capabilities
• Advanced analytical and problem solving skills
• Experience creating business cases and executive level recommendations
• Strong communication and presentation skills
• Ability to operate successfully in ambiguous and rapidly changing environments
• Change management experience
• Strong collaboration and relationship building skills
• Experience influencing Senior Director and VP level stakeholders

Preferred Qualifications

• Bachelor's Degree
• Agile project management background
• PMI certification
• Lean methodology experience
• Experience in a similar business function
• Previous people management experience is a plus