GEO Operations Support Specialist

Purpose of the Role

Key Responsibilities

• Process and action UFI change requests in line with documented procedures and service expectations.
• Perform manual review and correction of UFI records, including property-to-UFI assignments, duplicate detection, deduplication and anomaly handling.
• Identify and flag records that may be duplicate, fake, invalid or otherwise inconsistent with data-quality rules.
• Use the operational tools provided to review and update UFI records accurately.
• Escalate tooling issues, unclear cases, process gaps and recurring data-quality problems to the Geo Analytics or Engineering team.
• Maintain clear, audit-friendly records of changes, including what was changed, why it was changed and any relevant supporting information.
• Support data-quality controls and compliance-related processes because UFI data can affect commission, financial controls and audit requirements.
• Work closely with the Data Manager, Geo Analysts and Engineers on recurring issues and process improvements.
• Identify opportunities to reduce repetitive manual work as new tooling and automation become available.

Candidate Profile

• Comfortable with high-volume, repetitive and detail-oriented operational work.
• Strong attention to accuracy and consistency.
• Able to follow documented processes precisely and apply rules consistently.
• Comfortable investigating anomalies and escalating cases when the correct action is unclear.
• Experience with data entry, ticketing systems, operational support tools or data-quality processes.
• Familiarity with geographic, location or property data is an advantage but not essential.
• Able to work independently while collaborating with a distributed analytics and engineering team.
• Comfortable working with sensitive operational and compliance-related data.
• Fluent English language skills required.

Working Model

Scope Clarification

Duration